Effective Date: 2025-06-13
At {{company}}, we are committed to safeguarding your privacy and ensuring your personal information is protected. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our products, services, websites, and platforms. By engaging with {{company}}, you consent to the practices described herein.
1. Information We Collect
1.1 Personal Information
We may collect the following categories of personal information:
- Contact Details: Name, email address, shipping/billing address, and phone number.
- Account Information: Username, password, and preferences (e.g., size, style preferences) for personalized services.
- Payment Information: Securely processed through PCI-DSS-compliant third-party providers (e.g., Stripe, PayPal).
- Demographic Data: Age, gender, and location to improve product recommendations.
1.2 Usage Data
- Behavioral Analytics: Information about your interactions with our websites/apps (e.g., pages viewed, items added to cart).
- Device Information: IP address, browser type, operating system, and unique device identifiers.
- Cookie Data: Cookies and similar technologies to enhance your shopping experience (e.g., AR virtual fitting rooms, Style AI recommendations).
1.3 Special Category Data
For adaptive clothing customers, we may collect health-related information (e.g., mobility limitations) to provide tailored solutions. This data is processed with explicit consent and strict confidentiality.
2. How We Use Your Information
2.1 Core Services
- Process and fulfill orders (Tops, Swimwear, Dresses, etc.).
- Provide customer support (e.g., Fit Freedom Guarantee alterations).
- Enable B2B services (e.g., corporate uniform customization).
2.2 Personalization
- Power our AI Design Engine to suggest capsule wardrobes and coordinate sets.
- Deliver targeted marketing (e.g., email campaigns for sustainable fabric collections).
2.3 Innovation & Sustainability
- Aggregate anonymized data to improve material science R&D (e.g., AeroSilk durability testing).
- Track carbon offset program participation.
2.4 Legal Compliance
- Prevent fraud and comply with global trade regulations (e.g., REACH compliance for textiles).
3. Data Sharing & Disclosure
3.1 Third-Party Service Providers
We share data with:
- Logistics Partners: DHL, FedEx for order fulfillment.
- Payment Gateways: Stripe, PayPal for transaction processing.
- Technology Providers: AWS for cloud storage; Salesforce for CRM.
All third parties are bound by NDA agreements and GDPR/CCPA-equivalent standards.
3.2 Business Transfers
In the event of a merger or acquisition, customer data may be transferred subject to strict confidentiality obligations.
3.3 Legal Requirements
We may disclose information to authorities if required by law (e.g., subpoenas, court orders).
4. Your Rights & Choices
4.1 Access & Control
- Data Portability: Request a copy of your information in JSON format.
- Correction: Update preferences via your account dashboard.
- Deletion: Submit a "right to be forgotten" request through our privacy portal.
4.2 Opt-Out Options
- Unsubscribe from marketing emails via the link in every communication.
- Disable cookies through browser settings (note: this may affect AR/AI features).
4.3 Object to Processing
You may contest decisions made solely by automated means (e.g., Style AI recommendations).
5. Data Security
- Encryption: All data in transit (TLS 1.3+) and at rest (AES-256) is encrypted.
- Access Controls: Role-based permissions and multi-factor authentication for employees.
- Incident Response: 72-hour breach notification protocol for EU residents.
6. International Data Transfers
As a global company, data may be transferred to/from:
- EU-US Data Privacy Framework: Certified for transfers from the EEA.
- APEC CBPR System: Compliant for Asia-Pacific operations.
7. Children’s Privacy
Our services are not directed at children under 16. We do not knowingly collect data from minors without parental consent.
8.Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
9. Updates to This Policy
We may revise this policy periodically. Significant changes will be communicated via email and website banners.
Contact Us
Privacy Inquiries: {{email}}
Data Protection Officer: {{address}}
{{company}} balances cutting-edge innovation with ethical stewardship. By shopping with us, you’re not just purchasing clothing—you’re joining a movement toward responsible fashion powered by trust and transparency.
Last updated: 2025-06-13